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persolog Planner for Telephone Conversation German

 
persolog Planner for Telephone Conversation German

Product No.: DE-PL107

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from 7,38 EUR
incl. 7 % Tax
excl.

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To win the confidence of a customer takes years, to loose it a few seconds. This planner describes how to realize the customer behavior in the paraverbal communication, how to create the sales process hereupon, and how to build up a good customer relationship. It is an essential help for all, who work with the telephone and serves as a preparation and postprocessing of a customer dialogue on the phone.

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